Publisher's Synopsis
This handbook contains an 11-step approach designed to help professionals root out the costly systems eroding their bottom line and determine which software is best suited to their operations. The guide should help readers to understand the technology, competitive, industrial and regulatory setting, to create the initial strategic systems plan, to allocate resources, to monitor and direct, and to update their plan. The accompanying CD-ROM contains sample presentations, planning tables, checklists and other forms.
