Publisher's Synopsis
Would you like to be able to communicate with more clarity, impact and influence? Would you like to reduce the conflict in your life? Would you like to experience greater happiness in all you do? Strong, meaningful and lasting relationships in business and in our personal lives are developed, maintained and nurtured by clear, honest and open communication.
This book will provide you with the strategies and approaches necessary to enhance all your conversations so that you can achieve more win/win outcomes, more "sales," and more creative and productive results in all your inter and intra personal exchanges.
