Publisher's Synopsis
Some 85 per cent of consulting efforts are said to fail to produce the intended, and promised, results. While incompetent, unprofessional consultants are a significant cause of this, they would not stand a chance if executives and managers had the skills to identify and avoid them in advance. As long as senior managers allow change efforts to be designed, implemented or managed by people who lack the competence, experience or commitment necessary to ensure success, this situation will continue. This book will help to ensure that this does not happen. - - An Executive Guide to Employing Consultants provides the tools and skills a manager needs to: - - ò decide - in advance - on what type of consultant can best serve their interests; - ò establish clear criteria against which prospective consultants can be evaluated; - ò conduct selection interviews in a manner that maximizes the chance that selected consultants meet their agreed contractual obligations; and - ò effectively manage selected consultants to ensure that they deliver what is intended and expected. - - Simply put, the book will reduce the chances of an organization investing resources in consultants who are incapable of producing the benefits intended - and that impacts the bottom line!