Hardback (20 Dec 1985)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7-10 days
This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.
| ISBN: | 9780824774660 |
| Publisher: | CRC Press |
| Imprint: | CRC Press |
| Pub date: | 20 Dec 1985 |
| DEWEY: | 658.562 |
| DEWEY edition: | 19 |
| Language: | English |
| Number of pages: | 387 |
| Weight: | 1202g |
| Height: | 254mm |
| Width: | 178mm |
| Spine width: | 23mm |
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