Ask, Listen, Empower

Ask, Listen, Empower Grounding Your Library Work in Community Engagement

Paperback (30 Dec 2020)

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Publisher's Synopsis

Foreword by Tracie D. Hall

Community engagement isn't simply an important component of a successful library-it's the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members-be they library customers, residents, faculty, students or partner organizations- ensures that the library works, period. This important resource from ALA's Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of the community. Featuring contributions by leaders active in library-led community engagement, it's designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing historical context with case studies and stories from field, this collection explores such key topics as

  • why libraries belong in the community engagement realm;
  • the differences and overlap between outreach, engagement, and advocacy;
  • getting the support of board and staff;
  • how to understand your community;
  • pointers on telling your story for maximum impact;
  • the ethics and challenges of engaging often unreached segments of the community;
  • identifying and building engaged partnerships;
  • archives and community engagement;
  • engaged programming; and
  • outcome measurement.

Sharing numerous examples of successful change, dialogue and deliberation, and collaborative efforts, this book offers a comprehensive look at community engagement work that can help all libraries reinforce their roles as champions of lifelong learning.

Book information

ISBN: 9780838947401
Publisher: American Library Association
Imprint: ALA Editions
Pub date:
DEWEY: 021.20973
DEWEY edition: 23
Language: English
Number of pages: xv, 160
Weight: 320g
Height: 229mm
Width: 152mm
Spine width: 8mm