Publisher's Synopsis
This handbook presents empathy as a key element in communicating with and helping others, both patients and colleagues. Exercises and theory are outlined, and it is assumed that a reader will progress from this book to joining a group workshop led by a facilitator and engage in group exercises. A handbook for facilitator's is also available, called "Begining with empathy - a facilitator's guide".;This book may be of interest to nurses, both student and qualified, doctors, again both student and qualified, and also nurse educators and facilitators.