Claimant or Client?

Claimant or Client? A Social Worker's View of the Supplementary Benefits Commission - National Institute Social Services Library

Paperback (05 Nov 2023)

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Publisher's Synopsis

Originally published in 1973, the aim of this book was to consider the relationship of a vital element in our social security system, the Supplementary Benefits Commission, to the personal social services, in particular to social work. Notions of 'entitlement' and 'rights' in means-tested benefit schemes are examined in relation to those claimants, including unsupported mothers and the so-called 'voluntary unemployed', who present particular difficulties to those administering the scheme. For many who claim supplementary benefit their only need is prompt, efficient financial service. For a few, their financial need is inextricably bound up with complex social and psychological difficulties. For such cases, the civil servants who administer the British Supplementary Benefits scheme need skill beyond that normally expected of such persons and their relationship with the social workers who are, or should be, in touch with such claimants becomes crucial.

The book considers some of the underlying ethical issues, in particular the tension between equitable and individualised justice, involved in the exercise of discretion. It describes the structure and organisation of the Supplementary Benefits scheme and analyses the roles of officials that bear on welfare. It also examines the current situation with regard to the selection and training of officials and discusses the attitudes of social workers to officials.

This work, drawing on the unique experience of the author as the first Social Work Adviser to the Supplementary Benefits Commission, was the first study of its kind to be published in this country and would be of great value to all students and teachers of social work at the time as well as to a wide readership of social scientists.

About the Publisher

Routledge

Routledge

Routledge is the world's leading academic publisher in the Humanities and Social Sciences. We publish thousands of books and journals each year, serving scholars, instructors, and professional communities worldwide. Our current publishing programme encompasses groundbreaking textbooks and premier, peer-reviewed research in the Social Sciences, Humanities, and Built Environment. We have partnered with many of the most influential societies and academic bodies to publish their journals and book series. Readers can access tens of thousands of print and e-books from our extensive catalogue of titles. Routledge is a member of Taylor & Francis Group, an informa business.

Book information

ISBN: 9781032058016
Publisher: Taylor & Francis
Imprint: Routledge
Pub date:
DEWEY: 368.400941
DEWEY edition: 23
Language: English
Number of pages: 230
Weight: 480g
Height: 216mm
Width: 138mm
Spine width: 13mm