Publisher's Synopsis
This book is focused on getting your employees to say, "thank you" to the people that are buying goods and/or services from your company. This book will guide new employees and get long-time employees (who have grown comfortable in their ways) to "snap out of it" and get back to good fundamental basics in treating those people that buy products from your company in the correct way. This book also addresses the treating of the "co-worker customer" and improving workplace interaction.
