Publisher's Synopsis
The book is based on the management courses that the author runs as part of Structured Training's open course programme. It aims to define company culture and philosophy and help to implement customer-care strategy.
Customer Care Management
Book (25 Sep 1989)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780434902316 |
| Publisher: | Heinemann Professional |
| Imprint: | Heinemann Professional |
| Pub date: | 25 Sep 1989 |
| DEWEY: | 658.812 |
| DEWEY edition: | 19 |
| Language: | English |
| Weight: | -1g |
