Publisher's Synopsis
Most of us want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time. In this book, communication expert Dr. Mike Bechtle equips you with the skills you need in order to handle conflict with the important people in your life. You'll learn to listen well, to give and receive genuine feedback, and to saturate your relationships with kindness.
