Dear Customer: Inside the World of Baristas, Upselling, and the Rules of Serving a Special Cup of Coffee

Dear Customer: Inside the World of Baristas, Upselling, and the Rules of Serving a Special Cup of Coffee

Paperback (11 Sep 2014)

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Publisher's Synopsis

Dear customer who is reading this book blurb: Have you ever thought how relaxing it would be to work in a coffee shop? You might have thought, "Yeah, I'd like to become a barista, I wonder how hard it is?" You may have thought how nice it would be to have regular customers, chit-chatting about their day. It would be like a fun sitcom! Have you wondered how great it must be to talk coffee - the taste, smell, and nuances - with people who are passionate about coffee? You may have wondered if the decaf coffee is any different than regular coffee. Have you ever thought about buying a coffee shop? Or, have you ever wondered why your local coffee shop sucks, that the employees are so slow and so dumb, and they can never get your order right? This book is a stunning, no-holds-barred, vicious, yet poignant look at a coffee shop near you.

Book information

ISBN: 9781634150019
Publisher: Sean Nelson
Imprint: Sean Nelson
Pub date:
DEWEY: 647
Language: English
Number of pages: 236
Weight: 322g
Height: 229mm
Width: 152mm
Spine width: 13mm