Delivering Public Services That Work. Volume One Systems Thinking in the Public Sector

Delivering Public Services That Work. Volume One Systems Thinking in the Public Sector Case Studies

Paperback (03 Sep 2010)

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Publisher's Synopsis

Brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step; how they overcame initial resistance and hostility from staff; and, the unexpected benefits that can accrue.

Book information

ISBN: 9780956263162
Publisher: Triarchy Press Ltd
Imprint: Triarchy Press
Pub date:
DEWEY: 351.41
DEWEY edition: 22
Language: English
Number of pages: 112
Weight: 210g
Height: 229mm
Width: 154mm
Spine width: 8mm