Publisher's Synopsis
An indispensable guide and invaluable tool with key topics covered in 768 questions and answers for managers, leaders, and human resource professionals.
Key topics covered include: Management and Leadership, Vision, Mission, and Values, Culture, Empowerment, Effective Delegation, Influencing People, Emotional Intelligence, Effective Communication, Team Building, Conflict Management, Human Resources Management, Recruitment, Hiring, Orientation, and Retention, Coaching, Counseling and Mentoring, Motivation, Managing Up and Across, Managing Managers, Office Politics, Harassment, Performance Management, Discipline and Termination, Management Tools and Templates
This book describes the key attributes and practical skills of successful people management that will enhance leadership regardless of your level of experience. Skills and concepts detailed in this book can be easily understood and implemented. They are "everyday" skills, but they are skills and concepts that the best people managers use every day. Each chapter details the concepts, practices, and tools that readers will use to lead their teams efficiently and effectively.
This book is a terrific guide to the 'how's' and 'why's' of people management. Responses are based on what tends to work for those of us who lead actual projects, or manage scrums or teams. Anyone with employees reporting to them or aspire to be in a people manager role should have a copy of this book handy for easy reference.
