Publisher's Synopsis
Theoretical knowledge of management skills is of little use unless an individual can apply them in a æliveÆ management situation. This practical collection of exercises enables you to identify the management skills needs of participants and then deliver experiential training sessions on these key competencies. - - These exercises are an indispensable source of information and guidance on key training issues. They contain detailed discussion of the issues involved plus strategies for developing training programmes to meet your own particular training requirements. They also offer sample programmes and ready-to-use training sessions embracing a variety of methods including roleplays, instruments, case studies, audits and group discussion. - - Participants are able to build their own strategies for personal development, practise essential skills and so improve their performance. - - Extensive support and guidance is provided, enabling even those unfamiliar with these complex issues to run successful training sessions.