Publisher's Synopsis
This first-of-its-kind resource shows how to cultivate trust and build solid connections with customers, colleagues, and partners in today's hyper globalized, digitized work world
Perfunctory efforts to show investment in a business relationship-detailed in so many books about global work and cultural intelligence-doesn't cut it anymore. Business professionals working across national and cultural boundaries need to form authentic relationships that drive rapport, camaraderie, and optimal team performance-and Forging Bonds in a Global Workforce provides the most thorough and practical approach to date on this issue.
Renowned academics in the field of intercultural relationship-building, Andy Molinsky and Melissa Hahn deliver an easy-to-understand approach to help you supercharge your global relationship-building skills, including a focus on:
Mindset: Conquer hidden biases that can interfere with relationship building and learn the 6 specific ways relationship building differs across cultures.
Beginnings: Master key cultural differences in small talk and the initial stages of finding common ground.
Deepening: Learn to diagnose the local language of trust, develop creative ways to build relationships on global teams, and keep disagreements from escalating into conflict.
Gone are the days of once-a-year global travel, when learning a few key customs and new words from a cheat sheet was insurance for closing the deal in another country. Business success today requires deeper engagement than ever. Apply the lessons of Forging Bonds in a Global Workforce to build lasting connections and drive career and organizational success in a truly global economy.
