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Inbound Call Centers

Inbound Call Centers

Book (01 Dec 1993)

  • $154.01
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Publisher's Synopsis

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

Book information

ISBN: 9780890066409
Publisher: Artech House
Imprint: Artech House
Pub date:
DEWEY: 621.385
DEWEY edition: 20
Language: English
Number of pages: 172
Weight: 454g
Height: 229mm
Width: 152mm
Spine width: 14mm

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