1st edition
Paperback (27 Oct 1995)
Not available for sale
Includes delivery to the United States
Out of stock
"At last a book to show you in very practical terms what real changes you have to make to become truly customer focused." - Cannon Ltd.
A proven framework to implement a customer-focused strategy using the nine basic principles of Kaizen.
| ISBN: | 9780273614722 |
| Publisher: | Pearson Education |
| Imprint: | Financial Times Press |
| Pub date: | 27 Oct 1995 |
| Edition: | 1st edition |
| Language: | English |
| Number of pages: | 256 |
| Weight: | 392g |
| Height: | 233mm |
| Width: | 156mm |
| Spine width: | 14mm |
