Publisher's Synopsis
KPIs tell you what happened - they are history
KBIs tell you what WILL happen - they are the futureRichard has spent over 40 years working across multiple business sectors, regions, disciplines and levels. he has held roles as a consultant, executive coach, director and non-executive board member.From this career there has been a single thread of learning which has been pulled out and captured into this book.It is the power of Key Behaviour Indicators.KBIs are not KPIs for people, they open a window into the Mindset of your organisation. They tell you if your Culture is real or dead on a meeting room poster.Culture delivers Strategy.Behaviours build Culture.You get what you measure.Measure Behaviours and get your Culture!
