Publisher's Synopsis
This text sets the standards for Medical Assistants! Current and comprehensive, this competency-based textbook provides a wealth of guidance for administrative and clinical skills, emphasizing communication and patient education throughout. All entry-level DACUM competencies are covered, with specific competencies explained separately and listed with DACUM reference numbers. An abundance of step-by-step, four-color illustrated procedures are presented in a two-column format with action and rationale. Each procedure provides an Overview, Equipment, Implementation, and Documentation. The text's unique organization combines a detailed review of anatomy and physiology for each system and lists the clinical medical assistant's role in treating disorders of that system. Coverage includes: charting and documentation; computerization of the medical office; Quality Improvement; new Standard Precautions for infection control; current knowledge on infectious diseases; and working with special populations, including pediatric and geriatric patients. Concluding chapters on Externship and Employment promote a smoother transition to the work environment.;Helpful pedagogy, including Key Terms, a Glossary and Critical Thinking Challenges familiarize students with the material and help with problem-solving
