Hardback (17 Oct 2006)
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
| ISBN: | 9780471752943 |
| Publisher: | Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 17 Oct 2006 |
| DEWEY: | 658.4038 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 186 |
| Weight: | 422g |
| Height: | 231mm |
| Width: | 163mm |
| Spine width: | 20mm |
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Paperback
Published 23 Apr 2022
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Hardback
Published 20 Jan 2006
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