Paperback (19 May 2006)
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This introductory guide discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster and provide consistent service.
| ISBN: | 9780471799450 |
| Publisher: | Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 19 May 2006 |
| DEWEY: | 658.8120285536 |
| DEWEY edition: | 22 |
| Number of pages: | 392 |
| Weight: | 594g |
| Height: | 233mm |
| Width: | 189mm |
| Spine width: | 24mm |
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