Retailing

Retailing Environment & Operations

Paperback (19 Jan 2002)

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Publisher's Synopsis

Retailing: Environment and Operations is a complete introduction to the retail environment and retail operations for students of retailing, marketing, service management and related studies. It covers all the key areas of retailing activity and the supply chain. The text introduces and integrates appropriate business, consumer and social concepts to provide an effective framework for the study of retailing, specifically within the UK. It focuses on how managers and professionals in the consumer supply chain can improve their market effectiveness and operational efficiency. Written in an accessible style, Retailing: Environment and Operations is designed for use on a single one-year course, a double one-semester module or two one-semester modules. The book is written in language accessible to the student and future manager. It builds on simple concepts to provide a sound foundation for further critical studies in retailing and service management. The analysis is illustrated with numerous case studies, tip/examples and discussion topics. Retailing: Environment and Operations is ideal for first year students on a degree or higher diploma course in retailing, service management or marketing.

Book information

ISBN: 9781861525338
Publisher: Cengage Learning
Imprint: Cengage Learning
Pub date:
DEWEY: 658.87
DEWEY edition: 21
Language: English
Number of pages: 496
Weight: 1042g
Height: 245mm
Width: 191mm
Spine width: 30mm