TQM in Action

TQM in Action A Practical Approach to Continuous Performance Improvement

2nd Edition

Paperback (30 Nov 1995)

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Publisher's Synopsis

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

Book information

ISBN: 9780412715303
Publisher: Springer Netherlands
Imprint: Springer
Pub date:
Edition: 2nd Edition
DEWEY: 658.401
DEWEY edition: 21
Language: English
Number of pages: 362
Weight: 1190g
Height: 235mm
Width: 155mm
Spine width: 20mm