Publisher's Synopsis
Provides advice on using the quality improvement process in customer services departments and service-oriented businesses.
The Customer Is King!
Book (01 Feb 1992)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780873891226 |
| Publisher: | ASQC Quality Press |
| Imprint: | ASQC Quality Press |
| Pub date: | 01 Feb 1992 |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 144 |
| Weight: | 272g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 11mm |
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