Publisher's Synopsis
This text puts forward the argument that higher education must develop better and more consistent practices with regards to the evaluation of training and development. Most evaluations are valueless unless they start by clarifying the puropse they are intended to serve, and this usually means clarifying whose puropses are being served. This text provides a guide to best practices and uses examples and case studies from both the UK and abroad to show the benefits that can be gained from using evaluation effectively.
