Publisher's Synopsis
Over the last decade, the good did not become great. Scorecards were difficult to balance, and leadership teams struggled to define supply chain excellence. Today, executive boards are disappointed. Shareholder activism is growing. Even though companies invested 1.7% of revenue on technology, they have not been able to maximize the value that they were expecting from the information economy. Productivity stalled in 2004. Today, we find that nine out of ten companies are stuck. To meet the challenge to drive improvement, history cannot be the supply chain leader's guide. The supply chain leader needs to move forward with a focus on serving the customer, sensing flows and translating market shifts to drive an intelligent response. The goal of this book is to help the supply chain leader on this journey. It is a compilation of short posts written over the past twelve months. Underlying the research are a series of quantitative surveys and financial data analysis by the Supply Chain Insights team.
