Publisher's Synopsis
In today's workplace, performance-based training is complete, measurable, and active for your learners. Written by a corporate trainer, this concise, easy-to-read text focuses on the how-to's of training. This textbook offers a new, performance-based approach to training that will grab and hold your attention. It addresses industry issues such as: retention of employees; the integration of technology into training; different training styles and methods; the workplace and the needs of the diverse workers in it; and the management, evaluation, and performance of training. You will find practical tips and advice for creating training materials, analyzing the impact of training, and training with impact.;SPECIAL FEATURES INCLUDE: *Trainer Tips that are "FYI" hints for dealing with different topics, different learners, and different training moments *Trainer Pitfalls that guide you through corrections for common training and presentation mistakes *Trainer Terms to highlight and define training terms throughout the text *Skill Builders that allow you to practice techniques and critical thinking as you learn *Training Resources that contain useful websites, equipment procedures, and electronic practices *Power Index, containing crossreferences, key terms and trainer language, are all clearly indexed for new and experienced trainers
