Working With Difficult People

Working With Difficult People

Revised and expanded Edition

Paperback (01 Mar 2002)

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Publisher's Synopsis

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

Book information

ISBN: 9780735202917
Publisher: Penguin Publishing Group
Imprint: Prentice Hall Press
Pub date:
Edition: Revised and expanded Edition
DEWEY: 650.13
DEWEY edition: 21
Language: English
Number of pages: 319
Weight: 532g
Height: 228mm
Width: 152mm
Spine width: 25mm