You Can't Lose If the Customer Wins

You Can't Lose If the Customer Wins Ten Steps to Growth & Profit

Berkley Edition

Paperback (01 Jan 1990)

Not available for sale

Includes delivery to the United States

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

Describes ten steps to providing quality service, and stresses the importance of the point of encounter between a business and its customers.

Book information

ISBN: 9780425141441
Publisher: Berkley Books
Imprint: Berkley Books
Pub date:
Edition: Berkley Edition
DEWEY: 658.812
DEWEY edition: 20
Language: English
Number of pages: 132
Weight: -1g
Height: 209mm
Width: 133mm
Spine width: 12mm